Terms of Use

1. About Luxa Stays

Luxa Stays operates private vacation properties in Tagaytay, Philippines. We offer short-term holiday rentals on a direct-booking basis. Our properties include Luxa Villa Tagaytay and Luxa Vacation House.

2. Booking Inquiries & Availability

All bookings are subject to manual review and confirmation. Submitting a booking inquiry form does not guarantee a reservation. Availability shown on this website is indicative and updated on a best-effort basis. A booking is only confirmed once you receive a written confirmation from Luxa Stays via email or WhatsApp, and the required deposit has been received.

Luxa Stays reserves the right to decline any inquiry without obligation to provide a reason. Until written confirmation is issued, no contract exists between the guest and Luxa Stays.

3. Pricing

Prices displayed on this website are indicative and may change without notice. The confirmed price will be stated in your booking confirmation. Rates may vary based on season, group size, length of stay, and any special requirements.

4. Deposits & Payments

A non-refundable deposit is required to secure your reservation. The deposit amount and payment instructions will be provided in your booking confirmation. Full payment is typically due prior to check-in on a schedule agreed at time of confirmation. Accepted payment methods will be communicated at time of booking.

5. Cancellations & Refunds

All cancellations must be communicated to Luxa Stays in writing. Deposit payments are non-refundable under any circumstances. Refund eligibility for balance payments (if any) is determined case-by-case and at Luxa Stays' sole discretion. We strongly recommend guests obtain travel or accommodation insurance to cover unexpected cancellations.

6. Guest Responsibilities

By confirming a booking you agree to:

• Treat the property and all fixtures with care and respect.
• Not exceed the maximum occupancy disclosed at time of booking.
• Comply with house rules provided upon confirmation, including noise curfews, no-smoking policies, and pool safety guidelines.
• Supervise all minors in your group at all times, especially around the pool area.
• Report any damage or breakage to Luxa Stays immediately.

Guests are liable for any damage caused to the property beyond normal wear and tear. A security deposit may be required and will be returned within a reasonable period following check-out, less any deductions for damage.

7. Images & Property Descriptions

All photographs, renderings, and descriptions on this website are for illustrative purposes only. While we strive for accuracy, images may not always reflect the exact current state of the property, furnishings, or decor. Minor changes may occur due to maintenance, renovations, or seasonal updates. Such changes do not constitute grounds for cancellation or a price reduction.

8. Limitation of Liability

Luxa Stays, its owners, staff, and representatives shall not be liable for any loss, injury, or damage sustained by guests or their belongings during a stay, except where required by Philippine law. Guests stay at their own risk. It is the guest's responsibility to ensure they and all members of their group have appropriate insurance coverage.

Luxa Stays is not responsible for service interruptions beyond our control, including but not limited to utility outages, weather events, acts of God, or force majeure circumstances.

9. Intellectual Property

All content on this website — including text, images, logos, and design — is the property of Luxa Stays and may not be reproduced, distributed, or used without prior written consent.

10. Governing Law

These Terms of Use are governed by the laws of the Republic of the Philippines. Any disputes shall be subject to the exclusive jurisdiction of the courts of the Philippines.

11. Changes to These Terms

Luxa Stays reserves the right to update these Terms of Use at any time. Changes take effect upon publication to this website. Continued use of the website after changes constitutes acceptance of the updated terms.

12. Contact

For questions about these Terms of Use, please contact us at hello@luxastays.com or via WhatsApp.